Terms and Conditions

1. Introductory provisions

These terms and conditions (hereinafter the “Terms”) govern the rights and obligations between ADDICTESTATE GROUP s.r.o., with its registered office at Kladenská 542/38, Vokovice, 160 00 Prague 6, Company ID No. 19254598, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 383761 (hereinafter the “Company” or “DREAMRENTAL”), and the customer (hereinafter the “Customer” or “Lessee”) in connection with the rental of motor vehicles.

The Company provides operating leases and short-term and long-term rental of luxury, sports and standard vehicles (hereinafter the “Vehicles”). These Terms form an integral part of the motor vehicle rental agreement concluded between the Company and the Lessee.

2. The vehicle rental agreement

The vehicle rental agreement (hereinafter the “Agreement”) is concluded between the Company and the Lessee upon signature by both contracting parties. The Agreement specifies the terms of the rental, including the type of Vehicle, the rental price, the amount of the refundable security deposit and the rental period.

The Lessee is obliged to submit a copy of the ID card and driving licence, both sides, for all persons who will drive the Vehicle during the rental. This data is retained solely for the purpose of securing the Lessee’s obligations in connection with the rental of the Vehicle, in accordance with the Privacy Policy.

3. Prices and payment terms

Prices for the rental of the Vehicles are stated including VAT on the dreamrental.eu website. Prices may vary depending on the season or on promotions announced in advance.

Payment for the rental is possible by bank transfer, payment card or in cash. The Lessee is obliged to pay the rent in advance for the period for which the Vehicle is rented, unless the Agreement provides otherwise.

The Lessee is obliged to pay a refundable security deposit, the amount of which is stated in the Agreement. The deposit will be returned after the end of the rental and inspection of the Vehicle, taking into account any damage, outstanding amounts or contractual penalties.

Invoices for the rental are sent to the e-mail address stated in the Agreement according to the agreed schedule.

4. Reservation and handover of the vehicle

The Lessee may reserve a Vehicle for a fee determined in advance, or check the availability of a particular Vehicle by telephone.

The Vehicle can be collected by arrangement at Podvinný mlýn 29, Prague, or it can be delivered for a fee to the requested location as agreed.

5. Insurance and liability for damage

All Vehicles are covered as standard by compulsory third-party liability insurance and comprehensive (collision) insurance with the excess stated in the Agreement.

The Lessee is liable for all damage caused to the Vehicle during the rental, including cases in which the insurance company refuses to provide indemnity for reasons attributable to the Lessee (e.g. driving under the influence of alcohol).

Should the Vehicle be used for criminal activity or should a serious breach of road traffic rules occur, the Lessee’s personal data may be provided to the competent authorities.

6. Withdrawal from the agreement

The Lessee has the right to withdraw from the Agreement under the conditions set out in the Agreement.

The Company is entitled to withdraw from the Agreement in the event of a breach of the Lessee’s contractual obligations, in particular in the event of non-payment of the rent, failure to pay the security deposit, gross breach of the rules for using the Vehicle, or use of the Vehicle contrary to the purpose of the rental.

7. Personal data protection

The Company collects and processes the Lessee’s personal data in accordance with applicable personal data protection legislation.

Personal data is processed solely for the purposes of performing the Agreement and is retained for the period necessary to fulfil those purposes. Details of the processing of personal data are set out in the Privacy Policy.

8. Final provisions

Matters not governed by these Terms are subject to the Civil Code and other generally binding legal regulations of the Czech Republic.

Should any provision of these Terms become invalid or ineffective, the remaining provisions remain in force. The contracting parties undertake to replace the invalid provision with a new provision which most closely corresponds to the original in its meaning and purpose.

These terms and conditions are valid and effective from 8 January 2026. We will be happy to answer any questions regarding the contractual terms at info@dreamrental.eu.